Privacy policy

This website is run by Lionel Air Duct & HVAC LLC in Houston, TX. This page says what happens to the details you type into it. It is written plainly on purpose.

What we collect

Only what you put in a form: your name, phone number, email address, the address of the property, your ZIP code, what you need and anything you write in the message box. On the booking form that also includes which booking you picked, the agreement box and the name you type as a signature.

Why we have it

To answer you, to book the visit and to do the work. Nothing else. We do not sell it, rent it or pass it to anybody who is trying to sell you something.

Who else sees it

The form is handled by our form provider, which passes the message to our email. The site is served by a hosting provider that keeps standard server logs, including IP addresses, for security and reliability. Those two companies process the data on our behalf and for no other purpose.

Cookies and tracking

This site sets no cookies of its own and runs no advertising or analytics trackers. Nothing here follows you to another website. If that ever changes, this page changes with it first.

How long we keep it

Enquiries and job records are kept while they are useful for the work and for our own records, then deleted. If you want your details removed sooner, ask and they will be.

Your choices

You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email lionel19968@icloud.com or call (832) 880-3971.

Children

This site is for adults arranging work on a property. We do not knowingly collect details from children.

Contact

Lionel Air Duct & HVAC LLC, Houston, TX. lionel19968@icloud.com, (832) 880-3971.